Frequently Asked Questions (FAQ)

This is where you'll find answers to the most common questions prospective customers have.

What’s your cancellation policy?

Cancellations made 6 OR MORE HOURS before the tour’s scheduled start time will be refunded ½ (one-half) of the cost of the tour.

Cancellations made LESS THAN 6 HOURS before the tour’s start time renders all fees non-refundable.

Do you have customer service?

Of course! We are open to private tours and special requests including tour guides dressed in costume.

Do you belong to any local organizations?

Yes! We are members of the following:

  • New Orleans Chamber of Commerce
  • New Orleans Regional Black Chamber of Commerce
  • New Orleans & Company (formerly New Orleans Convention and Visitors Bureau)